The Good: Checks the Boxes

I’m really liking Zoho:

1. Compliance - SOC 2 Type II, HIPAA, CPI
   https://www.zoho.com/compliance.html
2. Affordability
   https://www.zoho.com/mail/zohomail-pricing.html
   • $1/user/month for Mail
   • $3/user/month for Docs, Sheets, etc
3. Simplicity - the config is pretty easy \ https://www.zoho.com/mail/help/apple-mac-imap.html

Don’t Forget to add a DMARC Policy - because Zoho doesn’t do this by default!
I recommend: https://dmarc.postmarkapp.com/

The Ugly: Upsell ALL-THE-THINGS!

The the thing that drives me nuts is that I can’t ever find anything!

They’re a little bit like AWS (or maybe worse) in that there’s so much upsell for their (literally) hundreds of products, that it’s really hard to figure out how to do basic things.

Also:

• no DMARC by default (Purelymail does this, or use Postmark DMARC Monitoring)
• no per-user encryption (Purelymail & Proton both do this)
• still uses SPF rather than relying on Return-Path

The Missing Menu Bar

Just go ahead and bookmark all of these, or you’ll never be able to get back to them!

(this is the reason for the post - so I have a document to refer back to to find the links I need)

As An Individual

• Access Your Email
  https://mail.zoho.com/zm/#mail/folder/inbox
• Manage Your Account
  https://accounts.zoho.com/home#profile
• Setup your mail client (iPhone, Android, or Desktop)
  https://mail.zoho.com/zm/#settings/mailaccounts
• Workplace
  • Writer (Doc): https://workplace.zoho.com/#writer_app/recents
  • Sheet (Spreadsheets): https://workplace.zoho.com/#sheet_app/ownedbyme
  • Show (Presentations): https://workplace.zoho.com/#show_app/home/presentations/owned/modified/descending/grid

As An Organization

• Add A New User (Mail Admin, under Plan and Upgrade User / Add-Ons)
  https://mailadmin.zoho.com/cpanel/home.do#dashboard
• Mail Client Configuration
  https://mailadmin.zoho.com/cpanel/home.do#mailSettings/toolsAndConfiguration/configurations
• Create A Catchall Email Address (Domains > Advanced Settings)
  https://mailadmin.zoho.com/cpanel/home.do#domains/list
• Setup a DMARC policy (Domains > Email Configuration) (though I prefer Postmark DMARC Monitoring) https://mailadmin.zoho.com/cpanel/home.do#domains/list

Alternatives

There’s dozens or hundreds of other services out there, but only two that seem worth mention in all of my searching thus far:

Purelymail

Perhaps more for personal than for business.

https://purelymail.com/

• Per-user encrypted mail
• Seems to have the best security
• Simple too a fault (meaning a bit technical to set up the first time)
• Ugly webmail (best used with Mail.app, K-9, etc)
• No certified compliance (though it seems to check the boxes)
• No DMARC by default (Purelymail does this, or use Postmark DMARC Monitoring)
• still uses SPF rather than relying on Return-Path

Proton

Not as compliant, very expensive.

https://proton.me

• Looks “cool”, but not as easy to use as Zoho in my opinion
• Per-user encrypted mail
• Flat out way too expensive
• Not compatible with normal mail tools
• HIPAA compliant (maybe others as well)
• still uses SPF rather than relying on Return-Path